Shipping
Orders are processed on the following business day, during regular business hours, Monday-Friday 10:00 am to 6:00 pm EST.
Orders placed on the weekend will not be processed until the next business day.
Please allow up to 48 hours for processing (excluding weekends and holidays) before your order ships. All orders are processed during regular business hours, Monday-Friday 10am to 6pm EST.
$10 Flat Rate shipping for orders under $100 (subtotal, before taxes)
FREE SHIPPING for orders over $100 (subtotal, before taxes)
Contact us for expedited or international shipping: hello@jonesanddaughters.co
Returns
If you are not fully satisfied with your purchase, we will gladly offer an exchange or store credit within 14 days of receipt.
Certain types of items cannot be exchanged, like sale items, perishable goods (such as food), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
To be eligible for an exchange or store credit, your purchase must be in the same condition that you received it, unworn or unused.
To start an exchange, contact us at hello@jonesanddaughters.co. We’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note shipping charges will apply.
You can always contact us for any return questions at hello@jonesanddaughters.co
